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It is recommended to inspect a copy of the original document, as it is not always possible to restore the data that the Document Inspector removes.

If a header and footer model in Docs is not automatically applied, we recommend to inspect the document to remove some inconsistencies that generate incompatibility.

Inspecting Word and Excel

Access the document that contains errors when applying the header and footer template.

  • Click the File menu.
  • Click Check for Problems and select the Inspect Document option.
  • On the Document Inspector screen, check the options that will be checked. Click Inspect.
  • Click Remove All next to the results of the inspection of the types of hidden content you want to remove from the document.
  • After inspecting the document, resubmit the file and verify that the header and footer have been applied correctly.