Atualizado em 22 de maio de 2021
When it is necessary to register a deviation in the process, you can register an occurrence. After registration it will go for approval to be evaluated by those responsible.
This registration can be done anonymously, and it is not possible to identify the user.
In the occurrences module click on to add an occurrence
The screen to register the occurrence will be displayed, fill in the fields.
Fields with * are mandatory.
After registering the occurrence anonymously, the occurrence is only displayed in the approval list, the user who registered does not see the registered occurrence.
For users who have permission to manage types, categories, and cause classifications, it is possible to register a new category and a new type using the first option in the list.
If it is necessary to send an attachment when registering the occurrence, click on the Attachments tab.
Drag the file from your computer or click to choose the file, it is allowed to send several files at once.
We have some features for managing attachments.
To register the occurrence, click on Save and we have two options:
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