Atualizado em 

After the nonconformance has already had its cause treated and its action plan completed, it may happen that the problem happens again. When this happens, we can mark recurrence, to have a history and analuze the possibility of a different action plan.

Click on “Mark recurrence”

You will see the crenn to select which nonconformance that is already in the standardization or completed status should be selected.

After selecting the nonconformance, save.

A message will appear to confirm. Click the check sign.

You can the information of the recurrence record in the history of the ocurrence.